Knowledge Base

What is your refund policy?

We offer a 3 days refund guarantee for new customers. You are eligible for a full refund within 24 hours after your purchase. After 24 hours transaction fees may be deducted from the refund amount.

If you open PayPal dispute, you are not eligible for a refund anymore and you will be charged $30 administration fee. All services will be suspended until the fee is paid.

There is an administration fee of $25 for the withdrawal of customer credits.

All special deals are non-refundable.

Cryptocurrency payments are non-refundable.

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